Terms of service

Terms of Service

Last updated: July 2026

 

Welcome to Inna Zlotnik Jewelry.

These Terms of Service ("Terms") govern your use of this website and any purchases made through our store. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use this website.

 

1. About My Jewelry

Inna Zlotnik Jewelry creates one-of-a-kind crystal and gemstone jewelry handcrafted from genuine natural gemstones.

While I occasionally revisit successful design concepts, no two pieces are ever identical. Every natural gemstone is unique, and every piece is individually handcrafted.

 

2. Product Information

We make every effort to display our jewelry as accurately as possible.

However:

Colors may vary depending on your screen or device;

Natural gemstones vary in appearance;

Measurements are approximate;

Handcrafted details may differ slightly from photographs.

These natural variations make every piece unique.

 

3. Pricing

All prices are displayed in the currency selected on the website.

Prices may change without notice, but changes will not affect orders that have already been placed and confirmed.

Applicable taxes, duties, customs fees, or import charges are the responsibility of the buyer unless otherwise stated.

 

4. Orders

By placing an order, you confirm that:

The information you provide is accurate;

You are authorized to use the selected payment method;

You understand these Terms.

We reserve the right to refuse or cancel an order if fraud, unauthorized activity, pricing errors, or technical issues are suspected.

 

5. Payment

 

Payments are securely processed through trusted third-party payment providers, including:

 

PayPal

PayPlus

 

We do not store your payment card information.

 

6. Shipping

 

Orders are shipped from Israel.

 

Shipping times are estimates only and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

 

Please refer to our Shipping Policy for complete information.

 

7. Customs & Import Duties

 

International orders may be subject to customs duties, taxes, VAT, or import fees imposed by the destination country.

 

These charges are the responsibility of the buyer unless otherwise specified during checkout.

 

8. Returns & Refunds

 

Returns are accepted in accordance with our Returns & Refund Policy.

 

Custom-made or personalized items are not eligible for return unless they arrive damaged or defective.

 

9. Custom Orders

 

Custom jewelry is created specifically for an individual customer.

 

Because of its personalized nature, custom work cannot be cancelled, returned, or exchanged once production has begun, except where required by applicable law.

 

10. Care of Your Jewelry

 

Customers are responsible for caring for their jewelry according to the care instructions provided on this website.

 

Improper use, accidental damage, or exposure to chemicals, excessive moisture, or impact is not considered a manufacturing defect.

 

11. Intellectual Property

 

All content on this website—including photographs, product designs, text, graphics, logos, artwork, and other materials—is the intellectual property of Inna Zlotnik Jewelry, unless otherwise stated.

 

No content may be copied, reproduced, distributed, published, modified, or otherwise used without prior written permission.

 

12. Product Symbolism

 

Descriptions of gemstones, crystals, and their traditional symbolism are provided for educational and inspirational purposes.

 

They reflect historical traditions, folklore, and personal beliefs.

 

They are not intended as medical, psychological, financial, legal, or professional advice and should not be interpreted as guarantees of specific outcomes.

 

13. Limitation of Liability

 

To the maximum extent permitted by applicable law, Inna Zlotnik Jewelry shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or the purchase or use of our products.

 

Our total liability shall never exceed the purchase price of the product involved.

 

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

 

14. Website Availability

 

We strive to keep our website accurate and available at all times.

 

However, we do not guarantee uninterrupted access and reserve the right to modify, suspend, discontinue, or update any part of the website without prior notice.

 

15. Force Majeure (новый раздел)

 

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control. Such events include, but are not limited to, natural disasters, war, terrorism, governmental actions, labor disputes, pandemics, postal or transportation disruptions, internet outages, cyber incidents, or other force majeure events.

 

16. Privacy

 

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

 

17. Governing Law

 

These Terms shall be governed by the laws of the State of Israel, without regard to conflict of law principles.

 

Nothing in these Terms limits any mandatory consumer protection rights that apply under the laws of your country or state of residence.

 

18. Changes to These Terms

 

We may update these Terms from time to time.

 

Any changes become effective upon publication on this website.

 

The latest revision date will always appear at the top of this page.

 

19. Contact

 

If you have any questions regarding these Terms, please contact:

 

Inna Zlotnik Jewelry

Jerusalem, Israel

 

📧 zlotnik.stonejewelry@gmail.com